Terms & Conditions

Welcome to Auroé (“we,” “us,” or “our”). By accessing or using our website [www.auroe.in] (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our Site or placing any orders.

If you do not agree to these Terms, please do not use our Site.


1. Use of the Website

You agree to:

  • Use the Site only for lawful purposes
  • Provide accurate and up-to-date information
  • Not engage in any activity that could harm the Site or interfere with other users’ access

We reserve the right to restrict or terminate your access if you violate these terms.


2. Products and Pricing

All products listed on the Site are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Shipping charges, if any, will be added at checkout.

We make every effort to ensure product images and descriptions are accurate, but slight variations may occur due to lighting or handmade nature.


3. Orders and Payments

When you place an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the payment method provided

We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, pricing errors, or suspected fraud.

Payments are processed securely through trusted third-party gateways. We do not store your payment details.


4. Shipping and Delivery

We aim to dispatch all orders within 3–5 business days. Delivery timelines may vary based on location and logistics partners.

Delays due to unforeseen circumstances (weather, festivals, etc.) are not our responsibility, though we’ll assist in tracking your order.

For more details, please refer to our Shipping Policy.


5. Intellectual Property

All content on this Site—including images, logos, product names, text, and design—is the intellectual property of Auroé. You may not copy, reproduce, or use any content without our written permission.


6. Limitation of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages arising from use of our products or Site
  • Allergic reactions or sensitivities (please read product ingredients and descriptions carefully)

Our total liability under any circumstances shall not exceed the purchase price paid for the product.


7. Indemnification

You agree to indemnify and hold Auroé harmless from any claims, damages, or losses arising out of your use of the Site or violation of these Terms.


8. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of New Delhi, India.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the Site implies your acceptance of any changes.


10. Contact Us

If you have any questions or concerns about these Terms and Conditions, feel free to reach out to us at:

📧 Email: hello@auroe.in