Privacy Policy

Welcome to Auroé (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website www.auroe.in

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Site.


1. Information We Collect

a. Personal Information

When you make a purchase, sign up for our newsletter, or contact us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via our payment gateway)

 

b. Non-Personal Information

We automatically collect certain information through cookies and other technologies:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the Site
  • Device type and operating system


2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Respond to your queries and provide customer support
  • Send order updates and marketing emails (you can opt out anytime)
  • Improve our website, products, and user experience
  • Prevent fraud or misuse of our services


3. Sharing of Information

We never sell your personal data. However, we may share your information with:

  • Service providers (e.g., delivery partners, payment processors)
  • Legal authorities, if required by law
  • Marketing platforms, for remarketing or ad campaigns (with consent where required)


4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Types of cookies used:

  • Essential cookies (for site functionality)
  • Performance cookies (to analyze site usage)
  • Marketing cookies (for advertising and promotions)


5. Data Security

We take reasonable measures to protect your information using:

  • SSL encryption
  • Secure payment gateways
  • Access controls on our systems

However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.


6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing communications
  • Request a copy of the data we hold about you

To make a request, please email us at hello@auroe.in


7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before submitting personal information.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review it periodically.


9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us at:

📧 Email: hello@auroe.in